Search

Green supply chain management means integrating environmental awareness into supply chain management, including product design, raw material acquisition and selection, the manufacturing process, the distribution of final...

This paper aims to expand the acceptance of the AI Virtual Assistant model from the perspective of user’s cognition. Based on the 240 samples, we used multi-layer regression analysis to investigate the influencing factors and...

Global Information Technology Computer Science and Information Technology IT Research and Theory

As social media has developed, online interaction between consumers and companies has increased rapidly. This research explores how companies' replies to consumers' past online comments affect consumers' predictions of their...

Social Networking Business and Management Marketing Media and Communications Computer Science and Information Technology

Face emojis are regularly used in reviews on online shopping sites to add richness and/or levity to the text. However, few researchers have investigated the use of face emojis in consumer reviews. This paper examined the effects...

Global Information Technology Computer Science and Information Technology IT Research and Theory

This paper constructs an online community organizational double-layer learning structure model based on exploration-exploitation models. In this way, the authors examine the effect how double-layer online community learning as...

End-User Computing Social Sciences and Humanities Human Aspects of Technology

With the rapid development of information technology, information security has been gaining attention. The International Organization for Standardization (ISO) has issued international standards and technical reports related to...

Global Information Technology Computer Science and Information Technology IT Research and Theory

As social media has developed, online interaction between consumers and companies has increased rapidly. This research explores how companies' replies to consumers' past online comments affect consumers' predictions of their...

End-User Computing Social Sciences and Humanities Human Aspects of Technology

Collecting and mining customer consumption data are crucial to assess customer value and predict customer consumption behaviors. This paper proposes a new procedure, based on an improved Random Forest Model by: adding a new...

Global Information Technology Computer Science and Information Technology IT Research and Theory

In this study, the authors extended the perceived risk-value model to include customer involvement to conceptualize an adoption intention model in the context of internet-only bank services (IOBSs). Hypotheses were tested using...

End-User Computing Social Sciences and Humanities Human Aspects of Technology

This study uses a content analysis method to systematically review 83 research papers from 2002-2018 to explore consumer-to-consumer (C2C) e-commerce research trends. The findings of this study indicate that (1) C2C e-commerce...

End-User Computing Social Sciences and Humanities Human Aspects of Technology

The purpose of this study is to reveal the dark side the Internet and establish a hierarchical framework to provide its governance path based on users' negative psychology. However, this hierarchical framework must consider...

Global Information Technology Computer Science and Information Technology IT Research and Theory

The purpose of this study was focused on exploring the relationship among the fans’ preferences, fans’ para-social interaction, and fans’ word-of-mouth. A survey consisted of 21 items based on the literature review and developed...

End-User Computing Social Sciences and Humanities Human Aspects of Technology