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Improving Park Maintenance Efficiency Using a Mobile Application

OAI: oai:igi-global.com:235485 DOI: 10.4018/IJMDWTFE.2018070101
Published by: IGI Global

Abstract

This article describes the construction and evaluation of a mobile application for use by park maintenance personnel that features an interactive map allowing for real time positioning of the user in relation to equipment locations, and the ability to create, view, and edit maintenance logs. The application was evaluated by the Park Services department of the City of Kelowna in Kelowna, British Columbia, Canada. The results of the study demonstrate that numerous tasks, especially locating equipment and logging maintenance, can be more efficient using mobile technology. Further, technicians are receptive to the introduction of technology in their work schedules and find it easy to integrate into their routines. An analysis of the time savings shows that the technology may save technicians 15 to 50 minutes daily which translates to thousands of dollars annually in savings per technician and increased productivity rates.