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Uncovering, creating or constructing problems? Enacting a new role to support staff who raise concerns about quality and safety in the English National Health Service
Senior stakeholder views on policies to foster a culture of openness in the English National Health Service
Employee voice England Freedom to Speak Up National Health Service organisational culture organisational silence administrative personnel Civil Rights England freedom Humans Organizational Culture Organizational Objectives Policy Making qualitative research Social Perception stakeholder participation State Medicine Whistleblowing Work Engagement
Why do systems for responding to concerns and complaints so often fail patients, families and healthcare staff? A qualitative study.
Healthcare organisations' responses to concerns and complaints often fall short of the expectations of patients and staff who raise them, and substandard responses to concerns and complaints have been implicated in...
Uncovering, creating or constructing problems? Enacting a new role to support staff who raise concerns about quality and safety in the English National Health Service.
Employee voice is an important source of organizational intelligence about possible problems in quality and patient safety, but effective systems for encouraging and supporting those who seek to speak up have remained elusive....
Demanding a Voice?
It is often assumed that industrial sociology scarcely existed as a topic of study before the Second World War. Here, we illuminate its antecedents by showing social relations in work organisations being vigorously debated by...
British interwar management movement Efficiency Employee voice industrial democracy industrial sociology Welfare worker participation worker voice /dk/atira/pure/subjectarea/asjc/2000/2002 name=Economics and Econometrics /dk/atira/pure/subjectarea/asjc/1400/1402 name=Accounting /dk/atira/pure/subjectarea/asjc/3300/3312 name=Sociology and Political Science /dk/atira/pure/subjectarea/asjc/1400/1407 name=Organizational Behavior and Human Resource Management
Demanding a Voice?
It is often assumed that industrial sociology scarcely existed as a topic of study before the Second World War. Here, we illuminate its antecedents by showing social relations in work organisations being vigorously debated by...
British interwar management movement Efficiency Employee voice industrial democracy industrial sociology Welfare worker participation worker voice /dk/atira/pure/subjectarea/asjc/2000/2002 name=Economics and Econometrics /dk/atira/pure/subjectarea/asjc/1400/1402 name=Accounting /dk/atira/pure/subjectarea/asjc/3300/3312 name=Sociology and Political Science /dk/atira/pure/subjectarea/asjc/1400/1407 name=Organizational Behavior and Human Resource Management