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Emergence

The paper reconstructs Niklas Luhmann’s diagnosis of the dysfunctional character of moral communication in the modern society by emphasizing the emergent character of today’s moral problems. In the systems-theoretic...

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Emergence

The paper reconstructs Niklas Luhmann’s diagnosis of the dysfunctional character of moral communication in the modern society by emphasizing the emergent character of today’s moral problems. In the systems-theoretic...

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Why do systems for responding to concerns and complaints so often fail patients, families and healthcare staff? A qualitative study.
Healthcare organisations' responses to concerns and complaints often fall short of the expectations of patients and staff who raise them, and substandard responses to concerns and complaints have been implicated in...
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