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Spectators’ experiences at the sport and entertainment facility
Rui Biscaia
Jan 01, 0001
Attending live sporting events is a popular leisure and entertainment activity in contemporary European societies, none more important than football (the sport Americans refer to as soccer). For example, according to Deloitte’s...
Sponsorship of the 2016 Rio Olympic Games
This study examines awareness, congruence, attitudes and purchase intentions of three local sponsors of the 2016 Rio Olympic Games and their strongest rival brands, and tests the relationships among congruence, attitudes and...
We are in this together
Research Question: The COVID-19 pandemic has highlighted the need for a transformative perspective on the role of sport brands in promoting fans’ psychological well-being. Drawing upon attachment theory, the current research...
When sponsorship causes anger
Research question: Fans’ perception that sponsors are a financial need illustrating the increased commercialisation in sports is not always aligned with their view of a club’s culture. This perceived imbalance represents a...
A bright spot for a small league
Research question: Pull effects in attention from smaller leagues towards bigger leagues have been under discussion. Nevertheless, causal empirical evidence on such attention interception is non-existent, and the suspension...
Sports ingroup love does not make me like the sponsor’s beverage but gets me buying it
Previous literature has shown that social identity influences consumer decision-making towards branded products. However, its influence on ones’ own sensory perception of an ingroup (or outgroup) associated brand’s product (i.e....
Organizational issues in Olympic Games
The purpose of this study is to extend previous research on organisational issues of sport mega-events through the development of a framework for the Olympic Games. A three-step approach was taken. Firstly, a systematic...
Spectators’ experiences at the sport and entertainment facility
Rui Biscaia
Jan 01, 0001
Attending live sporting events is a popular leisure and entertainment activity in contemporary European societies, none more important than football (the sport Americans refer to as soccer). For example, according to Deloitte’s...
Airline environmental sustainability actions and CSR impact on customer behavior
Sustainability and Corporate Social Responsibility (CSR) are growing concerns among passengers and airlines. However, the communication of such actions by airline companies is underexplored. Accordingly, this study aims to...
Airline companies Corporate Social Responsibility Customer behavior Customer Loyalty environmental sustainability /dk/atira/pure/subjectarea/asjc/2000/2001 name=Economics, Econometrics and Finance (miscellaneous) /dk/atira/pure/subjectarea/asjc/1400/1403 name=Business and International Management /dk/atira/pure/subjectarea/asjc/1800/1800 name=General Decision Sciences /dk/atira/pure/subjectarea/asjc/3300/3313 name=Transportation /dk/atira/pure/subjectarea/asjc/1400/1409 name=Tourism, Leisure and Hospitality Management /dk/atira/pure/subjectarea/asjc/1400/1408 name=Strategy and Management /dk/atira/pure/subjectarea/asjc/1800/1803 name=Management Science and Operations Research /dk/atira/pure/sustainabledevelopmentgoals/responsible_consumption_and_production name=SDG 12 - Responsible Consumption and Production
Customer Engagement in Sport
Customer engagement (CE) is an emerging perspective that provides a holistic view of the ways in which customers’ interactive experiences with organizations create value for both the parties. Central to this, is the need to...
conceptual model customer engagement fans participants Relationships /dk/atira/pure/subjectarea/asjc/1800/1800 name=General Decision Sciences /dk/atira/pure/subjectarea/asjc/2700/2732 name=Orthopedics and Sports Medicine /dk/atira/pure/subjectarea/asjc/3600/3612 name=Physical Therapy, Sports Therapy and Rehabilitation /dk/atira/pure/subjectarea/asjc/1400/1407 name=Organizational Behavior and Human Resource Management /dk/atira/pure/sustainabledevelopmentgoals/good_health_and_well_being name=SDG 3 - Good Health and Well-being
Member identity in fitness centres and its consequences
Purpose: The purpose of this study was to examine the effect of member identity and its dimensions of power, urgency, external legitimacy, internal legitimacy and interest, on satisfaction and behavioural intentions in...
Behavioural intentions Fitness centres Member identity satisfaction stakeholders /dk/atira/pure/subjectarea/asjc/1400/1406 name=Marketing /dk/atira/pure/subjectarea/asjc/1400/1403 name=Business and International Management /dk/atira/pure/subjectarea/asjc/2000/2003 name=Finance /dk/atira/pure/sustainabledevelopmentgoals/responsible_consumption_and_production name=SDG 12 - Responsible Consumption and Production
Organizational issues in Olympic Games
The purpose of this study is to extend previous research on organisational issues of sport mega-events through the development of a framework for the Olympic Games. A three-step approach was taken. Firstly, a systematic...
Understanding the implications of athlete brand among fans
The purpose of this study was to understand the implications of athlete brand among fans. Using a conceptual framework derived from a literature review as a starting point, a set of interviews was conducted with fans from three...
Understanding the implications of athlete brand among fans
The purpose of this study was to understand the implications of athlete brand among fans. Using a conceptual framework derived from a literature review as a starting point, a set of interviews was conducted with fans from three...
Understanding the importance of sport stadium visits to teams and cities through the eyes of online reviewers
This study explores the relationships among sport stadium visitors’ experiences, satisfaction, team brand image, and destination image. A text mining approach was first used to analyse 26,538 individual reviews from 17 European...
Understanding the importance of sport stadium visits to teams and cities through the eyes of online reviewers
This study explores the relationships among sport stadium visitors’ experiences, satisfaction, team brand image, and destination image. A text mining approach was first used to analyse 26,538 individual reviews from 17 European...
Airline environmental sustainability actions and CSR impact on customer behavior
Sustainability and Corporate Social Responsibility (CSR) are growing concerns among passengers and airlines. However, the communication of such actions by airline companies is underexplored. Accordingly, this study aims to...
Airline companies Corporate Social Responsibility Customer behavior Customer Loyalty environmental sustainability /dk/atira/pure/subjectarea/asjc/2000/2001 name=Economics, Econometrics and Finance (miscellaneous) /dk/atira/pure/subjectarea/asjc/1400/1403 name=Business and International Management /dk/atira/pure/subjectarea/asjc/1800/1800 name=General Decision Sciences /dk/atira/pure/subjectarea/asjc/3300/3313 name=Transportation /dk/atira/pure/subjectarea/asjc/1400/1409 name=Tourism, Leisure and Hospitality Management /dk/atira/pure/subjectarea/asjc/1400/1408 name=Strategy and Management /dk/atira/pure/subjectarea/asjc/1800/1803 name=Management Science and Operations Research /dk/atira/pure/sustainabledevelopmentgoals/responsible_consumption_and_production name=SDG 12 - Responsible Consumption and Production
Service Quality in Spectator Sports
Although service quality in spectator sports has been subject to extensive research, comprehensive studies mapping the intellectual structure and foundations of service quality in spectator sports are scant. The purpose of...
Bibliometric analysis consumers fans intellectual structure service quality spectator sports /dk/atira/pure/subjectarea/asjc/3200/3202 name=Applied Psychology /dk/atira/pure/subjectarea/asjc/2000/2002 name=Economics and Econometrics /dk/atira/pure/subjectarea/asjc/2700/2739 name=Public Health, Environmental and Occupational Health /dk/atira/pure/subjectarea/asjc/1400/1406 name=Marketing
Service Quality in Spectator Sports
Although service quality in spectator sports has been subject to extensive research, comprehensive studies mapping the intellectual structure and foundations of service quality in spectator sports are scant. The purpose of...
Bibliometric analysis consumers fans intellectual structure service quality spectator sports /dk/atira/pure/subjectarea/asjc/3200/3202 name=Applied Psychology /dk/atira/pure/subjectarea/asjc/2000/2002 name=Economics and Econometrics /dk/atira/pure/subjectarea/asjc/2700/2739 name=Public Health, Environmental and Occupational Health /dk/atira/pure/subjectarea/asjc/1400/1406 name=Marketing
A bright spot for a small league
Research question: Pull effects in attention from smaller leagues towards bigger leagues have been under discussion. Nevertheless, causal empirical evidence on such attention interception is non-existent, and the suspension...
We are in this together
Research Question: The COVID-19 pandemic has highlighted the need for a transformative perspective on the role of sport brands in promoting fans’ psychological well-being. Drawing upon attachment theory, the current research...
Sponsorship of the 2016 Rio Olympic Games
This study examines awareness, congruence, attitudes and purchase intentions of three local sponsors of the 2016 Rio Olympic Games and their strongest rival brands, and tests the relationships among congruence, attitudes and...
Fan Engagement Behavior
Masayuki Yoshida, Rui Biscaia, Sebastian Uhrich, Brian S. Gordon, Marcel Huettermann, Makoto Nakazawa
Mar 31, 2024
In this research, we conducted two studies to validate a multidimensional scale of fan engagement behavior. In Study 1, we generated survey items through a systematic review of the relevant literature, collected data from fans...
customer engagement customer engagement behavior Scale development spectator sport /dk/atira/pure/subjectarea/asjc/3600/3612 name=Physical Therapy, Sports Therapy and Rehabilitation /dk/atira/pure/subjectarea/asjc/1800/1800 name=General Decision Sciences /dk/atira/pure/subjectarea/asjc/1400/1407 name=Organizational Behavior and Human Resource Management /dk/atira/pure/subjectarea/asjc/2700/2732 name=Orthopedics and Sports Medicine /dk/atira/pure/sustainabledevelopmentgoals/good_health_and_well_being name=SDG 3 - Good Health and Well-being
Measuring Green Practices in Sport
Environmental sustainability has often been associated with increased organizational profitability, efficiency, and competitiveness. A related example is green practices which have become a central component of many...
Green Practices Scale development Sports sustainability /dk/atira/pure/subjectarea/asjc/1700/1701 name=Computer Science (miscellaneous) /dk/atira/pure/subjectarea/asjc/3300/3305 name=Geography, Planning and Development /dk/atira/pure/subjectarea/asjc/2100/2105 name=Renewable Energy, Sustainability and the Environment /dk/atira/pure/subjectarea/asjc/2300/2301 name=Environmental Science (miscellaneous) /dk/atira/pure/subjectarea/asjc/2100/2102 name=Energy Engineering and Power Technology /dk/atira/pure/subjectarea/asjc/1700/1708 name=Hardware and Architecture /dk/atira/pure/subjectarea/asjc/1700/1705 name=Computer Networks and Communications /dk/atira/pure/subjectarea/asjc/2300/2308 name=Management, Monitoring, Policy and Law /dk/atira/pure/sustainabledevelopmentgoals/affordable_and_clean_energy name=SDG 7 - Affordable and Clean Energy
Customer Engagement in Sport
Customer engagement (CE) is an emerging perspective that provides a holistic view of the ways in which customers’ interactive experiences with organizations create value for both the parties. Central to this, is the need to...
conceptual model customer engagement fans participants Relationships /dk/atira/pure/subjectarea/asjc/1800/1800 name=General Decision Sciences /dk/atira/pure/subjectarea/asjc/2700/2732 name=Orthopedics and Sports Medicine /dk/atira/pure/subjectarea/asjc/3600/3612 name=Physical Therapy, Sports Therapy and Rehabilitation /dk/atira/pure/subjectarea/asjc/1400/1407 name=Organizational Behavior and Human Resource Management /dk/atira/pure/sustainabledevelopmentgoals/good_health_and_well_being name=SDG 3 - Good Health and Well-being
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