An Exploratory Study on Co-Locating Voter Registration in Telecentres Case of Malawi

Frank Makoza

OAI: oai:igi-global.com:225795 • DOI: 10.4018/IJPADA.2019040101

This article explores how co-locating voter registration at telecentres can address some of the challenges in the electoral process of a developing country. A case in Malawi was analysed using secondary data. A general inductive approach was used to analyse media reports on voter registration. The general inductive approach supported the development of themes for explaining the role of telecentres in addressing some of the challenges for voter registration. The study showed that the voter registration process has problems without obvious solutions including operational, social and political issues. Some of the problems can be mitigated utilising the services in telecentres. The services were mainly technical, logistical and communication. The study proposes a model for collaborative service delivery which suggests factors to be considered when co-locating voter registration in telecentres.

Public & Sector Management Government and Law Electronic Government