Human Resources Information Systems Implementation and Influences in Higher Education

Ashkan Davarpanah, Norshidah Mohamed

OAI: oai:igi-global.com:255697 • DOI: 10.4018/IJABIM.2020070105

The research seeks to develop and test a theoretical model to explain the implementation and influences of human resource information systems (HRIS's) for a Malaysian higher education institution. Data was gathered from 103 respondents in the institution using a survey questionnaire. Results show that system factor, through information quality, and institution-based trust, through situational normality and structural assurance, contribute to user satisfaction. User satisfaction and situational normality predict user-perceived HRIS benefits. Findings aid researchers and practitioners in human resource function when explaining user-perceived benefits and satisfaction with HRIS implementation. The research advances understanding of the role of HRIS in supporting human capital performance and enhancing productivity.

Global Business Business and Management Global Business