Abstract
COVID-19 prompted to transform the traditional education system into a distance education system and using technological tools, including educational platforms. online learning platforms play an important role in modern education. The objective of the research is to explore the degree of using platforms by the faculty members at Al-Aqsa University, and to highlight the difficulties they face when using platforms .To achieve the research objective, followed the qualitative and quantitative method. The instruments of the research were a semi-structured interview included the important difficulties the faculty members faced inusing platforms , and a questionnaire included the most important skills to use platforms. The results revealed that participants agreed on the most important obstacle of using educational platforms, the difficulty of access to the internet. The results of the survey indicated that the use of e-platform skills is high. The results of this study help decision-makers to plan, evaluate and implement online learning platforms in their institutions