Use of Artificial Neural Network for Forecasting Health Insurance Entitlements

Akashdeep Bhardwaj, Sam Goundar, Suneet Prakash, Pranil Sadal

OAI: oai:igi-global.com:299372 • DOI: 10.4018/JITR.299372

A number of numerical practices exist that actuaries use to predict annual medical claims expense in an insurance company. This amount needs to be included in the yearly financial budgets. Inappropriate estimating generally has negative effects on the overall performance of the business. This paper presents the development of Artificial Neural Network model that is appropriate for predicting the anticipated annual medical claims. Once the implementation of the neural network models were finished, the focus was to decrease the Mean Absolute Percentage Error by adjusting the parameters such as epoch, learning rate and neuron in different layers. Both Feed Forward and Recurrent Neural Networks were implemented to forecast the yearly claims amount. In conclusion, the Artificial Neural Network Model that was implemented proved to be an effective tool for forecasting the anticipated annual medical claims. Recurrent neural network outperformed Feed Forward neural network in terms of accuracy and computation power required to carry out the forecasting.