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Results: 39
Mining Self-Defined Business Process in Electronic Administration
The information retrieval system is a set of resources and tools that allow users to search for information in a given domain. This system permits users to perform their research according to their objectives in diverse ways...
Published by: IGI Global Scientific Publishing
Predicting Customer Loyalty in the Mobile Banking Setting
This study uses a novel theoretical approach that combines two multidimensional service quality models that focus on customer satisfaction, perceived value, and customer loyalty as outcomes of service quality in the context of...
Published by: IGI Global Scientific Publishing
The Usability of Management Information Systems Applications
Husam AlFahl
Jan 01, 2023
Many management information systems applications can be used to support businesses. One example is platforms that support electronic commerce, so retailers can sell products and services online. The use of electronic commerce...
Published by: IGI Global Scientific Publishing
Bi-Model Engagement Emotion Recognition Based on Facial and Upper-Body Landmarks and Machine Learning Approaches
Haifa Alhasson, Ghada Alsaheel, Noura Alharbi, Alhatoon Alsalamah, Joud Alhujilan, Shuaa Alharbi
Jan 01, 2023
Customer satisfaction can be measured using facial expression recognition. The current generation of artificial intelligence systems heavily depends on facial features such as eyebrows, eyes, and foreheads. This dependence...
Published by: IGI Global Scientific Publishing
Demystifying the Effect of Flow Experience for Mobile App-Based E-Services
The purpose of this paper is to understand the consumer behavior by investigating the effect of flow experience and marketing mix on consumers continued intention to use e-services provided through mobile applications and...
Published by: IGI Global Scientific Publishing
Behavioural Intention Determinants of Augmented Reality Technology Adoption in Supermarkets/Hypermarkets
In this paper, the adoption of Augmented Reality, as one of the emerging and intriguing digital technologies, has been investigated. This research uses the extended Unified Theory on Acceptance and Use of Technology framework to...
Published by: IGI Global Scientific Publishing
The Impact of Innovative Capabilities and Innovation Types on the Financial Performances of Insurance Companies
The ability to innovate is essential for achieving a competitive position, and digital innovations have become one of the main drivers of competitive advantage. The factors that affect the degree of innovation (innovation...
Published by: IGI Global Scientific Publishing
A Study on Purchase Intention of Agricultural Produce on Shopee Live-Streaming in Malaysia
The purpose of this study is to look into the purchasing intentions of Shopee live-stream shoppers in Malaysia when it comes to agricultural produce. Despite the fact that purchase intention is well-known and well-studied using...
Published by: IGI Global Scientific Publishing
Exploring Consumers' Intention to Adopt Mobile Payment Systems in Ghana
In this paper, we examined consumers’ intention to adopt and use mobile payment method in Ghana. Data for the study was obtained from a sample of 260 respondents through online and direct survey using structured questionnaire....
Published by: IGI Global Scientific Publishing
The Role of Social Media Usage and Engagement on Purchase Intentions for Fashion Brands
This study aimed to examine the impact of fashion brand attachment on customer’s purchase intention and the role of social media usage and engagement on this relationship. The data were collected through surveys distributed...
Published by: IGI Global Scientific Publishing
Novelties and Benefits of Fintech in the Financial Industry
New technologies and innovations that are emerging and developing today through the financial industry can be called by one name and that is “FinTech”. The main feature of “FinTech” is "digital proximity", where the relationship...
Published by: IGI Global Scientific Publishing
A Collaborative Mining-Based Decision Support Model for Granting Personal Loans in the Banking Sector
One main potential objective for financial corporations is to retain long-term customers. Configuring customer knowledge is no doubt mandatory to lower the risk level. Loans and credit cards granting are two services that are...
Published by: IGI Global Scientific Publishing
Consumer Engagement With Visual Content on Instagram
Despite Instagram’s popularity among the Y and Z generation consumers, social media research investigating factors that can influence customer engagement on Instagram remains limited. The uses and gratifications theory underpins...
Published by: IGI Global Scientific Publishing
The Online Betting Behavior of Sport Lottery Consumers
The sports lottery industry is growing globally, especially in the online betting market. This study focuses on online sports lottery behavior and tries to propose a framework applied in a virtual environment. Based on the...
Published by: IGI Global Scientific Publishing
The Effects of Task Service Fit on Brand Loyalty
Motivated by the role that branded apps play in enhancing customer perceptions of brands, this paper is developed to provide a better understanding of the extent to which task-service fit associated with branded apps influences...
Published by: IGI Global Scientific Publishing
The Effect of Culture on Performance Expectancy, Intention, and Trust in Mobile Payment Adoption
This study aims to investigate the role of culture at an individual level in the context of m-payment adoption. Specifically, it examines the effect of uncertainty avoidance and collectivism based on the Hofstede cultural...
Published by: IGI Global Scientific Publishing
Social Media at the Workplace
this paper draws on Uses and Gratification theory and aims to explore the role and impact of different types of social media use at the workplace on employee innovative behavior and individual job performance. Structural...
Published by: IGI Global Scientific Publishing
Coupling of Dimensionality Reduction and Stacking Ensemble Learning for Smartphone-Based Human Activity Recognition
Human activity recognition (HAR) plays a vital role in the field of ambient assisted living (AAL) for the welfare of the elders who live alone in the home. AAL provides service through ambient sensors, vision systems, smartphone...
Published by: IGI Global Scientific Publishing
Leveraging Financial Inclusion Through Technology-Enabled Services Innovation
The majority of the Indian population is not getting the advantages of inclusive growth and development in India, referred to as financial inclusion and has become a challenge for the Indian economy. The paper aims to...
Published by: IGI Global Scientific Publishing
E-Banking Adoption by Algerian Bank Customers
This study aimed to identify the factors affecting customers' adoption and use of e-banking services in Algeria. For this purpose, a theoretical model—based on the technology acceptance model (TAM) and the unified theory of...
Published by: IGI Global Scientific Publishing
Exploring Consumer Adoption of Mobile Shopping Apps From a Perspective of Elaboration Likelihood Model
This study aims to integrate perceived risk into elaboration likelihood model, develop a comprehensive research model to explain dual routes of persuasive communication through various factors affecting individual acceptance and...
Published by: IGI Global Scientific Publishing
Do Females Intend to Use Gamified Virtual Currency in E-Tailing?
The current study serves two purposes. First and foremost, this research aims to determine the impact of a game mechanism known as virtual currency on the intention of young female consumers to use it in an e-tailing platform;...
Published by: IGI Global Scientific Publishing
A Structural Equation Modelling of Governing Factors Influencing Patient Acceptance of Mobile Health in Saudi Arabia
Tamim Alkhalifah
Jan 01, 2022
There are obstacles that are delaying the implementation of mobile health (mHealth) in Saudi Arabia. For instance, mobile health cannot be effectively implemented if patients’ behavioural intentions are not taken into account...
Published by: IGI Global Scientific Publishing
Performance Evaluation of Mobile Network Operators Based on Input-Oriented Constant Return to Scale Model
This research evaluated the Performance of major Mobile Network Operators (MNOs) in Nigeria using Data Envelopment Analysis (DEA). The DEA method that is based on Input-oriented Constant Return to Scale (CRS) model is...
Published by: IGI Global Scientific Publishing
Analysis of Factors Affecting Intent to Use Mobile Commerce Services in India
India seems to lead the shift from e-commerce to mobile commerce adoption. Apps and mobile websites are offered in various areas of health, travel, shopping, ticketing, and lifestyle, promising enormous opportunities for...
Published by: IGI Global Scientific Publishing
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